Vacancy For Front Desk/Customer Service Personnel at Integrated A2z Technologies

Integrated A2z Technologies (ia2ztech) is an IT firm that specializes in TRAINING, CONSULTING SERVICES, and SALES.

Ia2ztech strives to provide high-quality technological business solutions with a concentrated focus on individuals and corporate establishments.

We are recruiting to fill the position below:

 

 

Job Title: Front Desk/Customer Service Personnel
Location:
 Lagos

Job Description

  • Keep updated records and files
  • Answer questions and address complaints
  • Generate sales leads that develop into new customers
  • Identify and assess customers’ needs to achieve satisfaction
  • Take up other duties as assigned (travel arrangements, schedules etc.)
  • Act as the point of contact between the manager and internal/external clients
  • Handle requests and queries appropriately
  • Answer all incoming calls and redirect them or log messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Manage diary and schedule meetings and appointments
  • Check, sort and forward emails

Qualification

  • HND/B.Sc Degree in any relevant field; additional qualifications will be a plus

Requirements:

  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Discretion and confidentiality
  • Proven experience as front desk representative or relevant position
  • Familiarity with office machines (e.g. scanner, printer etc.)
  • Knowledge of office management systems and procedures
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Up-to-date with latest office gadgets and applications

 

 


How To Apply

Interested and qualified candidate should send their CV’s and Cover Letter to: recruitment@ia2ztech.com

 

Application Deadline 30th July, 2018.

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