Recent Job Vacancies at Stanbic IBTC Bank, 6th July, 2018

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

 

 

Job Title: Coverage Head, Private Banking
Job ID: 31837
Location: Abuja
Job Sector: Banking

Job Purpose

  • To develop and maintain a portfolio of important revenue generating client relationships within the defined affluent market segment.
  • As the primary point of contact for affluent clients, PBRMs sell, deliver and provide on-going service for a broad range of fee income and retail banking and investment products and services appropriate to affluent client.
  • Sales – 4 NTB accounts/week/RM, which translates to 16 NTB accounts per month and 192 per year.
  • Accountable for developing and implementing an integrated customer marketing plan, which addresses wealth creation, wealth preservation, wealth enhancement and lifestyle enhancement ; this is achieved through an in-depth analysis of the clients balance sheet so as to identify opportunities and match these opportunities to products/ solutions provided by the group.
  • Monitor the delivery of different groups (Wealth, Lending, and Transactional) as well as other specialist product and service providers against customer plan.
  • Grow portfolio profitability through the utilisation of available multi-channel delivery strategies, such as actively managing customer migration onto electronic banking channels.
  • Manage customer migration between segments, sub-segments and the Private Banking business.
  • Proactively and timeously identifies potential problem accounts and formulates appropriate risk mitigating strategies.
  • Understands clients risk profile and maximises the ‘risk vs. reward’ balance for individual clients by optimising product mix.
  • Provides personalised services to clients.Cross selling products to existing business customers and prospects and makes referrals to branches and other lines of business as appropriate.
  • Comply with rules, regulations, and legislation governing the financial services industry.

Key Responsibilities/Accountabilities

  • Achievement of relationship manager sales budget
  • Growth / Volume – Customer acquisition and retention
  • Client profitability and Risk Management.
  • Cross-sell existing bank and group financial product and services to obtain greater share of wallet.
  • Execution of customer plan.
  • Resuscitate, retain and increase revenues from dormant, current and new private banking relationships.
  • Manage and own relationships with up to 200 clients in portfolio.
  • Job is largely a sales and marketing role with much time spent out marketing with a fair amount of travel for presentations and marketing of banks product and services.
  • Maintain close contacts with clients in the portfolio to establish an intimate knowledge of client’s needs.
  • Build incredible internal network within the group, to ensure the synergies and teamwork needed to maximise sales opportunities and optimise service delivery.
  • Develop strong partnership with Transactional bankers and rest of suite team to ensure excellent and seamless service.

Preferred Qualifications and Experience

  • A First Degree or equivalent in any discipline and relevant professional certification in Banking, Business and Finance such as Chartered Financial Analyst (CFA) or Associate of Chartered Institute of Bankers (ACIB) from the Chartered Institute of Bankers of Nigeria (CIBN).
  • A Master’s degree in Business/Finance or its equivalent would be an advantage.
  • Minimum of 7 years relevant banking experience, preferably in a customer facing role and strong relationship management.
  • A 1st degree is essential and a 2nd degree or a professional qualification in a related area will provide a sound foundation upon which job experience can be built.
  • Must demonstrate hands-on experience in investment banking and Portfolio/Investment Management

Knowledge/Technical Skills/Expertise
Technical competencies:

  • Customer Relationship Management
  • Sales Planning
  • Cross-selling Skills
  • Business Development
  • Portfolio/Investment Management
  • Retirement and Estate Planning
  • Negotiation Skills
  • Networking
  • Business and Financial Advisory
  • Knowledge of Asset Management Products
  • Customer Needs Identification
  • Credit Analysis
  • E-Channel Management
  • Influencing Skills
  • Probing Skills
  • Poise
  • Interpersonal Skills
  • Emotional Intelligence

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Relationship Manager, Private Banking
Job ID: 33347
Location: Lagos Mainland
Job Sector: Banking

Job Purpose

  • To develop and maintain a portfolio of important revenue generating client relationships within the defined affluent market segment.
  • As the primary point of contact for affluent clients, PBRMs sell, deliver and provide on-going service for a broad range of fee income and retail banking and investment products and services appropriate to affluent client.
  • Sales – 4 NTB accounts/week/RM, which translates to 16 NTB accounts per month and 192 per year.
  • Accountable for developing and implementing an integrated customer marketing plan, which addresses wealth creation, wealth preservation, wealth enhancement and lifestyle enhancement ; this is achieved through an in-depth analysis of the clients balance sheet so as to identify opportunities and match these opportunities to products/ solutions provided by the group.
  • Monitor the delivery of different groups (Wealth, Lending, and Transactional) as well as other specialist product and service providers against customer plan.
  • Grow portfolio profitability through the utilisation of available multi-channel delivery strategies, such as actively managing customer migration onto electronic banking channels.
  • Manage customer migration between segments, sub–segments and the Private Banking business.
  • Proactively and timeously identifies potential problem accounts and formulates appropriate risk mitigating strategies.
  • Understands clients risk profile and maximises the ‘risk vs. reward’ balance for individual clients by optimising product mix.
  • Provides personalised services to clients.Cross selling products to existing business customers and prospects and makes referrals to branches and other lines of business as appropriate.
  • Comply with rules, regulations, and legislation governing the financial services industry.
RELATED:  Head, Financial Control in a Microfinance Bank

Key Responsibilities/Accountabilities

  • Achievement of relationship manager sales budget
  • Growth / Volume – Customer acquisition and retention
  • Client profitability and Risk Management.
  • Cross-sell existing bank and group financial product and services to obtain greater share of wallet.
  • Execution of customer plan.
  • Resuscitate, retain and increase revenues from dormant, current and new private banking relationships.
  • Manage and own relationships with up to 200 clients in portfolio.
  • Job is largely a sales and marketing role with much time spent out marketing with a fair amount of travel for presentations and marketing of banks product and services.
  • Maintain close contacts with clients in the portfolio to establish an intimate knowledge of client’s needs.
  • Build incredible internal network within the group, to ensure the synergies and teamwork needed to maximise sales opportunities and optimise service delivery.
  • Develop strong partnership with Transactional bankers and rest of suite team to ensure excellent and seamless service.

Preferred Qualifications and Experience

  • A First degree or equivalent in any discipline and relevant professional certification in Banking, Business and Finance such as Chartered Financial Analyst (CFA) or Associate of Chartered Institute of Bankers (ACIB) from the Chartered Institute of Bankers of Nigeria (CIBN).
  • A Master’s degree in Business/Finance or its equivalent would be an advantage.
  • Minimum of 7 years relevant banking experience, preferably in a customer facing role and strong relationship management.
  • A 1st degree is essential and a 2nd degree or a professional qualification in a related area will provide a sound foundation upon which job experience can be built.
  • Must demonstrate hands-on experience in investment banking and Portfolio/Investment Management

Knowledge/Technical Skills/Expertise
Technical competencies:

  • Customer Relationship Management
  • Sales Planning
  • Cross-selling Skills
  • Business Development
  • Portfolio/Investment Management
  • Retirement and Estate Planning
  • Negotiation Skills
  • Networking
  • Business and Financial Advisory
  • Knowledge of Asset Management Products
  • Customer Needs Identification
  • Credit Analysis
  • E-Channel Management
  • Influencing Skills
  • Probing Skills
  • Poise
  • Interpersonal Skills
  • Emotional Intelligence.

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Private Client Service Officer – SIPML
Job ID: 32006
Location: Lagos
Job Sector: Banking

Job Purpose

  • The role is to ensure that Private Clients in the region enjoy services that would guarantee their loyalty, as High Net worth and VIPs of the unit, by providing and delivering service excellence to these clients.
  • Work closely with regional Coordinator who will be responsible for ensuring that all regulatory visitors to the region are well attended to and acting as the company’s representative where a single individual is required to act on behalf of the region as a whole.
  • Work closely with the RSMs, RCSMs, Compliance and Admin Officers within the region

Key Responsibilities/Accountabilities

  • Driving and Coordinating 100% excellent service delivery amongst PCS clients in the region.
  • Implementation of Information Technology based initiatives to increase turnaround time and satisfaction amongst PCS clients.
  • Oversees the daily running of the unit across the South South region
  • Providing guidance and support to team members in achieving set goals.
  • Align to  applicable  SLAs developed  for PCS clients
  • Ensures direct calls and visits by a member of SIPML Exco annually.
  • Visit to new and existing PCS clients within the region
  • Place calls to PCS clients and key contacts in the region at least once within the quarter.
  • Ensures priority treatment on processing of Benefit applications and payment
  • Ensures that all Service Level Agreements are strictly adhered to in all business locations
  • Collation of all information on these clients. E.g. DOB of all nuclear family members, wedding anniversary, preferred sports, club affiliations (Liverpool), hometown, religion and all other information that are considered relevant
  • Organization of  special events for PCS clients in the region
  • Weekly check of RSA and RSA Retiree Fund to identify clients as they fall within the HNI/VIP metrics
  • Ensure implementation of loyalty initiatives and distribution year end gifts to all PCS clients within the region
  • Assist HNI Clients to resolve e-channels related issues and encourage them to adopt e-channels.

Preferred Qualification and Experience

  • Minimum of a 2.2 BSc. degree from an accredited University
  • Up to 5 years post NYSC experience;
  • Expertise in customer experience management
  • Minimum of 2 years relevant experience in Banking preferably in relationship/transactional banking.

Knowledge/Technical Skills/Expertise:

  • Excellent knowledge of the dynamics and technical aspects of fund management and financial markets
  • Understanding of policies and procedures; customer services in a first class oriented institution is desirable
  • Good analytical/numerical/communication skills
  • Excellent use and knowledge of NAV, MS Office applications, and other customer related tools.
  • Thorough understanding of the Pensions Reforms Acts.
  • Training on providing Excellent Customer Service and Financial Management. Experience in working among a Solution-Oriented team
  • Experience in Customer Care duties and responding to Client Enquiries.

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Head, Group Real Estate Services
Job ID: 33309
Location: Lagos Island, Lagos
Job Sector: Banking

Job Details

  • Group Real Estate: identifying new premises, locations and buildings, leasing real estate, buying and selling property, construction and maintenance.

Job Purpose

  • Establish and manage the country GRES team, and enforce adherence to good Facility Management governance framework (Policy and Procedure)
  • To facilitate the imparting of Facility Management skills to in-country stakeholders
  • To manage Country wide contracts and Vendors that provides facility Management service to Stanbic IBTC Group

Key Responsibilities/Accountabilities
Governance:

  • Facilitate the implementation of GRES strategies and support FM decisions within the parameters determined.
  • Ensure adherence to the laid down policies and procedures of Standard Bank.
  • Monitor and promote compliance with Standard Bank’s policies and procedures as well as country specific statutory requirement.
  • Support all Business Partners throughout the Bank with GRES governance framework

Technical and Financial Business Acumen:

  • Controlling projects in terms of business requirement, quality parameters, deadlines budgets
  • Managing the life cycle of property asset from acquisition to disposal to achieve a desired return while mitigating risk, managing the life cycle of capital asset to extract maximum value and growth and to minimise capital depreciation
  • Direct and manage the interface with service vendors and implement service quality review procedure to track and monitor the performance of service vendors and 3rd party service providers.
  • Achieving a satisfactory level of technical building construction, maintenance, valuation and occupancy knowledge,
  • Keeping abreast of developments and trends in occupancy levels, building construction and maintenance and applying this knowledge effectively in planning and decision making
  • Forecasting budgeting, managing, accounting for and reporting on financial resources taking into account the economic context, understanding, analysing and leveraging the financial cost and ROI implications of facilities investment
  • The process of anticipating, identifying, measuring , balancing  and mitigating risk in a dynamic operating environment, calculating and understanding the potential negative impact of risks and taking action to achieve a recognized benefit when potential consequences are understood.

FM Best Practices:

  • Recognising and rewarding excellent performance and managing poor performance in a consistent and constructive manner within human resource guidelines
  • Review activity/spend analysis and self-audit reports with a focus on eliminating waste, non-value adding supply chain links and optimising Bank’s Facilities management processes.
  • Review gap analysis of existing processes and implement appropriate interventions
  • Align performance metrics/measurements to organisational/project objectives so as to ensure the achievement of deliverables.

Contract Management:

  • Displays a reasonable good understanding of different commercial company and taxation laws and practices applying to property deals in Nigeria, to understand broad legal parameter, to know what is and isn’t permissible and to understand key constraint
  • Keep abreast of all regulations as they apply to property rights and the bank and ensures compliance with these regulations; understand and uses effective financing mechanism to maximise returns and financial visibility.

Relationship Management:

  • Ensure the development and maintenance of contracts for all services/ commodities under the sphere of control.
  • Entrench the development and management of vendors through the Service Level Agreement
  • Drive the standardisation of products, materials  and contract template across RoA

Internal & External Relationship
CIB , PBB, WEALTH & Corporate Functions:

  • Impact the whole business line

Vendor/Regulators/Security forces:

  • Influence industry norms

Preferred Qualification and Experience
Qualification:

  • A first degree or equivalent in any discipline; possess a Degree in Project management, Facility Management, building construction, architecture, or engineering
  • Professional membership of a recognised institution –  RIBA, NIA, COREN etc.

Experience:

  • 7 – 10 years Real Estate Management – GRES experience
  • Experience in banking or financial services sector
  • Experience working with diverse and multi-disciplined teams fostering collaboration and team work- Required skill
  • Coaching and mentoring experience
  • Experience working with cross functional teams
  • Leadership/ management experience working with individuals and teams from diverse cultures

Knowledge/Technical Skills/Expertise:

  • Understands the interdependencies between people, systems, business and operational risks, and how to leverage these for optimal project coordination and implementation.
  • Have competency and experience on analysing supply chain data (end to end), make informed decision based on current date and to predict future trends based on current information. (Supply Chain Analytic competency )
  • Proactively coaching and mentoring subordinate
  • Supporting and fostering diversity.
  • Experience in creation, tracking and applying metrics to a real-time environment
  • Experience in banking or financial services sector.

Interested and qualified candidates should:Click here to apply

Leave a Comment

Your email address will not be published.