Latest Vacancies at Alfred & Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer’s needs.

  • Job Openings
    1. Forensic Computer Analyst/ Forensic Investigator
    2. IT Network Support
    3. Network Engineer

Forensic Computer Analyst/ Forensic Investigator

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Location: Lagos
  • Job Field: ICT / Computer

Unit: Business Development Unit

Objective

  • Your role as a forensic computer analyst will be to investigate data breaches, security incidents and criminal activity. You could be working for the police or other law enforcement agencies, or for a specialist computer forensic company or investigative team.
  • Functionally Reports to: Chief Technical Officer
  • Administratively Reports to: Chief Technical Officer
  • Internal Customers: All staff
  • External Customers: Clients and Professional Bodies.

Responsibilities/Accountabilities

  • Use a range of forensic tools and software to extract and analyse data.
  • Deal with highly sensitive or confidential data or images, depending on the type of case you are investigating.
  • Secure a system or device so it cannot be tampered with.
  • Recover damaged, deleted or access hidden, protected or encrypted files.
  • Unlock digital images that are locked to hide the identity of a place or person.
  • Examine data from mobile phones and satellite navigation systems to trace people or places.
  • Follow electronic data trails to reveal links or communication between individual or groups.
  • Collect information and evidence in a legally admissible way.
  • Write technical reports based on your findings and, if required, give evidence in court as an expert witness.
  • Present findings of on-going incidents to other members in the investigation team, law enforcement agencies and clients.
  • Keep up to date with evolving cyber-crime methods and developments within the digital forensics field.
  • Undergo security checks and vetting procedures.
  • Work to relevant is accreditations.

Qualifications & Experience

  • A good first degree in IT or Computer Science.

Required Competencies:

  • Computer forensic analysts must be familiar with standard computer operating systems, networks and hardware as well as security software and document-creation applications.
  • You must have expertise in hacking and intrusion techniques and prior experience with security testing and computer system diagnostics.
  • You are expected to have excellent analytical skills, to be highly conscious of details and to be able to multi-task efficiently.
  • Must have understanding of information systems security; network architecture; general database concepts; document management; hardware and software troubleshooting; electronic mail systems, Microsoft Office applications; intrusion tools; and computer forensic tools.
  • Experience conducting security assessments, penetration testing, and ethical hacking.
  • Must be able to conduct exams on compromised computers and servers.
  • Must be proficient in conducting live analysis on networks, and multiple platforms is desired.
  • Must possess the ability to articulate in written and oral communication.
  • Must be very detail-oriented and must be able to interact with other staff and clients, in person or by phone.
  • Critical thinking and problem-solving skills are vital.
  • Strong presentation skills.
  • Great investigative Skills.

Salary
Very Attractive.

 

IT Network Support

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 2 – 4 years
  • Location: Lagos
  • Job Field: ICT / Computer

Department: Consulting
Job Grade: Analyst/Senior Analyst
Functionally Reports To: Chief Technical Officer
Administratively Reports to: Chief Technical Officer
Internal Customer: All Units in DJL
External Customer: Training Facilitators/Guests/Training participants/Vendors
Unit: IT

Jobs Duties/Responsibilities Accountabilities

  • Computer Services Help Desk support and Daily checks on health of all internal backups and networks.
  • Application design, implementation & management.
  • Equipment and Software Operational Support, rendering network system planning, configuration, installation, maintenance, high-level trouble-shooting and/or security.
  • Consult with users and evaluate requirements, recommend designs, provide cost analysis, plan projects and determine future network systems requirements and their costs.
  • Network Management and planning, test, recommend, and implement network, file server, mainframe, and workstation hardware and software.
  • Administrative and Leadership Functions.
  • Equipment and Software Technical Support, Install, upgrade and configure network printing, directory structures, user access, security, software and file services.
  • Conduct technical research on network upgrades and components to determine feasibility, cost, time required, and compatibility with current system.
  • Recommend network solutions for short, medium and long range network projects.
  • Establish user profiles, user environments, directories, and security for networks being installed.
  • Maintain confidentiality with regards to the information being processed, stored or accessed by the network.

Requirements
Education Qualification:

  • HND or a good Degree in Computer Science or Engineering.

Professional Qualification:

  • Microsoft: MCP, MCSE, MCSA, MCTS, MCITP, MCPD, MOS
  • Cisco: CCNA, CCDA, CCNP, CCDP
  • Other tech certification such as A+ , Network+, Security+, Server+, OCA, CISA ,CISM, ITIL, PRINCE2/PMP, etc
  • Experience: At least 2 – 4 yrs. of post 1st Degree experience in IT support (Networks, Systems & Application Management).

Key Competencies Requirements
Functional/Technical:

  • Strong IT knowledge
  • Good knowledge of LAN & WAN, IT User Systems Support & Management; System design & installation, Information Security, Project Management
  • Familiarity with relevant best practise standards
  • Good presentation & facilitation skills
  • Highly proficient with MS Office Suite.

Area of knowledge includes:

  • Installation & management of IT Networks (LAN, MAN & WAN) & use of structured cabling (SOC)
  • Helpdesk Function : User Support of Desktops, Servers, Laptops, Printers and other PC peripherals
  • IT Services Management
  • Systems Design & Planning
  • Data & Voice networking & infrastructure : Patch Panels, Hubs, Switches, Routers
  • Information security management.
  • IT systems installation & management.

Behavioural:

  • Creativity/Innovation.
  • Resourceful.
  • Hardworking.

Salary
Very Attractive.

Network Engineer

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 5 years
  • Location: Lagos
  • Job Field: ICT / Computer

Department: Technical Support
Reporting to: CTO (Technical Issues)
GM (Customers Relations)

Role in Summary

  • As a key member of our Technical team, you will be responsible for the execution of Technical/Network strategy, coordinates the Network Operation Centre (NOC) to achieve maximum possible service availability & performance for customers.
  • Ensure total customer satisfaction for the Company clients at all time.
  • Coordinates the Technical Support Team to have excellent relationship with Sales Team, Project Team, Accounts Department & the Clients.

Main Duties

  • Assist in developing, designing & implement workflows for infrastructure configuration, back –up & management.
  • Introduce new networking technologies or improve existing technologies to add value to existing services & capabilities.
  • Develop solutions that drive the success of our network.
  • Participate in developing policies, procedures and technical reports.
  • Leverage networking tools to identify & mitigate networks anomalies.
  • Ensure stable & reliable ISP network services.
  • Monitors the network performance on daily basis.
  • Handles & coordinates network trouble shooting & fault analysis.
  • Coordinates Trouble Ticket generation & swift responses.
  • Coordinates escalation matrix & solution management.
  • Manages deployment & maintenance of network monitoring, analysis & reporting tools.
  • Coordinates configuration processes on the hardware.
  • Manages installation of network hardware & software.
  • Provide technical guidance and leadership to Technical Support Team in interpreting and reacting to networks issues/events.
  • Contribute to design & enhancement of the Company datacentre infrastructures.
  • Manages outages bridges, compose detailed shift and outage reports to Management.
  • Review new technologies and keep the company at the forefront of developments in Network Engineering.
  • Research and identify solutions to software and hardware issues.
  • Diagnose and troubleshoot technical issues, including account set and network configuration.
  • Talk Clients through a series of actions, either via phone, email or chat, until they have solve a technical issue.
  • Provide prompt and accurate feedback to Customers.
  • Report from time to time to CTO.
  • Any other Tasks assigned to you by the Management.

Personal Qualities & Qualifications
Job Holder need to be:

  • A focussed, self-motivated Network Engineer with creative flair who will bring Network strategies to life.
  • An Engineer passionate about Network Strategies that thrives on delivering exciting performance and content.
  • A highly effective individual who has an absolute eye for detail and is focussed on improving business performance through exceptional Network – Strategies/Solutions execution, reporting and evaluation.
  • Degree holder in Electrical Electronic Engineering, Telecommunications Engineering or Computer Engineering from reputable higher institution.
  • Must be certified professional in the relevant network engineering certifications like CCNA, CCNP & CCIE etc.

Demand on the Job

  • Must have 5 years cognate experience in Network Engineering from software & telecommunications related organisation especially ISP firm.
  • Ability and wiliness to work long hours and meet tight deadlines.
  • Ability to work under none or minimal supervision.
  • Maybe required to work weekends and in shifts.

Key Performance Indicator:

  • Swift resolution of any established Trouble Ticket within 30 minutes for minor complaints.
  • Swift resolution of any established Trouble Ticket within 2 hours for major complaints.
  • Proper monitoring of Network.
  • Low outages /down time NOT more than 6 HOURS per month recorded.
  • Proactive maintenance of the Network & data centre infrastructures.
  • Low Clients churning rate at minimum rate of one client per month. OR 0.05% of the clientele base per annum.
  • High rate of Configuration and commissioning of minimum 10 Links per day.
  • High retention rate of Technical Support employees under supervision of Network Engineer.
  • Excellent customer relations.

Salary
Very Attractive.

Method of Application

Interested and qualified candidates should send tailored CV to: apply@alfred-victoria.com using the Job Title as subject of the email.

Note: Any application received after the above time will be automatically rejected.

Deadline: 6 September, 2019

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