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Company Secretary At Oscar Temple

Jobemy Nigeria - November 23, 2017


Graduate Job Vacancies at Contec Global Group

Contec Global Group – Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa and Europe. As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure and Hospitality.

We are recruiting to fill the positions below:

 

Job Title: Customer Care Executive
Location: Lagos
Essential Duties and Responsibilities

  • Answers inquiries by clarifying desired information; researching, locating, and providing information
  • Maintaining customers focus at all times and answering to customer’s enquiries using the standard guidelines
  • Maintaining working cognition of each customer process for various market segments and communicating issues to team manager.
  • Handle customer inquiries both telephonically and by email
  • Provide customers with product and service information
  • Document all call information according to standard operating procedures
  • Manage and resolve customer complaints

Education and/or Work Experience Requirements

  • Bachelor’s Degree in any reputable institution
  • 2-3 year working experience in any related field

Skills:

  • Verbal and written communication skills
  • Listening skills
  • Problem analysis and problem solving
  • Customer service orientation
  • Organizational skills
  • Attention to detail.

 

 

Job Title: Front Desk/ Admin Executive
Location:
 Lagos
Essential Duties and Responsibilities

  • Manages the Calendar of the Manager and senior team
  • Performs day to -day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry
  • Provide excellent customer service for clients; practices confidentiality and privacy protocols in accordance to the requirements of the organization.
  • Answers basic questions regards to the business
  • Handles incoming and outgoing letters
  • Take and relay messages
  • Maintain Basic filling system
  • Maintains waiting areas, office files, and front – desk areas in a manner that is organized and neat.
  • Performs other duties as may be required
  • And responsible for all office management

Education and/or Work Experience Requirements

  • Diploma from a reputable institution
  • 1-2 years working experience in a related field

 

 

Job Title: Agent Acquisiton Officer
Location: 
Lagos
Essential Duties and Responsibilities

  • Advises customers by providing information on products
  • Sales of business solutions and services to target markets/customer base.
  • Grow the merchant and customer touch point network into the largest multi-channel network.
  • Actively listen to customer requirements or challenges and provide a strategic fit to any of our products or solutions
  • Managing the sales process for new prospects, from initial contact through to closure
  • Contacting prospective customers and discussing their requirements.
  • Achieving all revenue targets & objectives in line with the Area Business Plan.
  • Working closely with the marketing team to produce any sales collateral required for the target market

Requirements

  • Bachelor’s degree from any reputable University, with 2-3 years working experience

Skills:

  • Ability and desire to sell
  • Excellent communication skills
  • Positive, confident and determined approach
  • Resilience and the ability to cope with rejection
  • A high degree of self-motivation and ambition

 

 

Job Title: Deals Acquisition Executive
Location
: Lagos
Essential Duties and Responsibilities

  • Advises customers by providing information on products
  • Sales of business solutions and services to target markets/customer base.
  • Grow the merchant and customer touch point network into the largest multi-channel network.
  • Actively listen to customer requirements or challenges and provide a strategic fit to any of our products or solutions
  • Managing the sales process for new prospects, from initial contact through to closure
  • Contacting prospective customers and discussing their requirements.
  • Achieving all revenue targets & objectives in line with the Area Business Plan.
  • Working closely with the marketing team to produce any sales collateral required for the target market

Education and/or Work Experience Requirements

  • Bachelor’s degree from any reputable University
  • 2-3 years working experience

Skills:

  • Ability and desire to sell
  • Excellent communication skills
  • Positive, confident and determined approach
  • Resilience and the ability to cope with rejection
  • A high degree of self-motivation and ambition

 

 

Job Title: Project Manager
Location:
 Lagos
Essential Duties and Responsibilities

  • Design and create the company’s project management best practices, including leading continuous improvement initiatives and providing leadership and guidance.
  • Define project scope, deliverables and budget based on technical requirement specs from stakeholders.
  • Responsible for coordinating with all stake holders for documentation, API’s, end to end integration etc.
  • Be responsible for end-to-end successful project delivery from inception to go-live; including technology and business readiness deliverables and change management activities.
  • Design, create and implement project processes with vendors and other stakeholders, including project charters and milestones, issue and risk management considerations and contingency roadblock plans.
  • Create business workflows to reduce defects, improve customer satisfaction, manage end-user impact, reduce cost and increase project efficiency.
  • Translate business objectives and needs to technical requirements from various stakeholders.
  • Assist with the financial management and budgeting of projects, resource allocation and procurement management.
  • Define, create and maintain tools and processes for tracking project status, change requests, sign offs and approvals, and best practice knowledge repository.
  • Have strong knowledge requirements about the working knowledge of CSM, payment and banking industry standards, networking and API protocols.
  • Ensure timely coordination with technical team, all stake holders, partners for implementation timely implementation of the project.
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Education and/or Work Experience Requirements

  • A Bachelor’s Degree in Business, Information Technology or a related experience in payment/fintech or handling such projects.
  • Sound technical acumen and/or previous experience in a techno commercial/business role.
  • Should have a good understanding of NIBSS integration, NIP and other API’s.
  • Project Management Institute, PMP Certification or equivalent is considered a strong asset
  • 3-5 years of experience in a project management capacity including all aspects of project management processes, disciplines and execution essential

Skills:

  • Decision Making & Problem solving
  • Negation skills
  • Sales skills
  • Strong customer focus
  • Client Engagement & Management

 

 

Job Title: Social Media Specialist
Location
: Lagos
Job Description

  • We are seeking an experienced Social Media Specialist to lead the strategy and execution of our social plan.
  • The ideal candidate will be highly organized and comfortable multi-tasking.
  • The Social Media Specialist’s goal will be to attract, engage and interact with our virtual community.
  • The successful Social Media Specialist will have knowledge and passion for social media including but not limited to Twitter, Facebook, Snapchat, Instagram, YouTube, Twitch, Reddit, and LinkedIn.

Responsibilities

  • Execute the creation and publishing of relevant, original, and high-quality content
  • Maintain a regular publishing schedule
  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification
  • Optimize company pages within each platform to increase visibility of company’s social content
  • Moderate all user-generated content
  • Create and maintain editorial calendars and schedules
  • Collaborate with other departments to manage reputation, identify key players and coordinate actions
  • Work with the marketing team to create a solid branding message across all channels
  • Create social media campaigns and call to actions that drive engagement and conversions
  • Monitor and tracking all outgoing and incoming social media communication.

Qualifications

  • Bachelor’s degree in Business, Journalism, Marketing, Communications, or a related field is required
  • 3+ years experience in social media or related field
  • Excellent consulting, writing, editing, presentation and communication skills
  • Strong understanding of user-generated content management, content marketing and reputation management
  • Demonstrable social networking experience and social analytics tools knowledge
  • Knowledge of online marketing and good understanding of major marketing channels
  • Ability to plan strategically, manage and prioritize multiple projects simultaneously, work well under pressure in a fluid, fast-paced team environment while meeting critical deadlines

 

How to Apply
Interested and qualified candidates should send their CV’s to: careers@nownow.ng

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