Graduate Customer Service Representative at Pensions Alliance Limited

Pensions Alliance Limited (PAL) was incorporated on April 14, 2005 to manage and administer retirement savings contributions of employees in Nigeria as a result of the Pension Reform Act of 2004 for which we charge an administrative fee of N80 monthly.Pensions Alliance is a joint venture between First Securities Discount House Limited (FSDH) and African Alliance Insurance Company Limited (African Alliance). Currently we have a client base of over 300, 000.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Benin, Edo

Job Description

  • To ensure that the goals and objectives of PAL regarding customer service is carried out and maintained through hard work and dedication to delighting both internal and external customers.

Requirements

  • Bachelor’s Degree in any discipline
  • A Masters degree will be an added advantage
  • Must be able to converse fluently in the local dialect of the location
  • Ability to comprehend, capture as well as interpret basic customer information.
  • A sound knowledge of telephone etiquette
  • Strong knowledge of the company’s products
  • Basic computer knowledge/technological skills.

Person Specification:

  • Good communication & interpersonal skills
  • Proactive and responsive in a fast-moving & dynamic environment
  • Flexible, firm, fair and ability to manage pressure (both Internal & External)
  • Integrity
  • Attention to detail and Confident
  • Must be no more than twenty-eight (28) years of age.

Application Closing Date
16th March, 2018.

How to Apply
Interested and qualified candidates should send their CV’s to: careers@palpensions.com and state the Job role/Location as the Subject. E.g Customer Service Rep/Benin.

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