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Action Against Hunger New Job Opening

Jobemy Nigeria - May 25, 2018


Customer Service Executives at Ascentech Services Ltd

Ascentech Services Ltd acts as a gateway to provide end to end recruitment services to Organisations Worldwide. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services.

We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.

Customer Service Executive

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Location Abuja
  • Job Field Customer Care

Duties

  • Manage first line interaction with customers and provide supervision for team members
  • Ensure customer queries / requests / concerns are attended, documented and reported to management
  • Follow-up with relevant department should in case there is any delay, escalate at deviations
  • Connect with customers and maintain cordial relations in the interest of the business
  • Responsible for Stock and Cash Management at the shop
  • Responsible for shop maintenance, and allied activities to ensure Service Standards are not compromised
  • Ensure efficient operations at shop by coordinating remedies of issues affecting operations
  • Ensure Customer Service attitude is exemplified by actions and initiatives
  • Motivate contribution from colleagues to ensure Customer Delight
  • Adopt standards for business activities/processes and ensure adherence
  • Ensure Daily Operational Reports are prepared and submitted in time
  • Share improvisations with management which can be replicated at all locations / processes

PS: Supervisory experience will be a plus.

PS: Candidates who reside within Abuja and or its environs will be preferred.

Method of Application

If interested and qualified, kindly send send CV (with position applied for) to cv@ascentech.com.ng.

NB: Only candidates with at least 3 years experience in a similar, supervisory position will be shortlisted and contacted.

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