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Vacancy for Communications Specialist at Panagora Group

Jobemy Nigeria - October 20, 2017


Customer Service Executive Recruitment At Bemil Nigeria Limited

Bemil Nigeria Limited is a wholly indigenous company which has been at the forefront of providing Security Management, Cash-In-Transit / Valuable Protection and Security Consultancy & Training since its inception in 1978.

We are recruiting to fill the position below:


Job Title: 
Customer Service Executive
Location:
 Lagos
Job Description

  • Deals directly with customers either by telephone, electronically or face to face.
  • Ensures prompt response to all customer inquiries.
  • Handles and resolves customers’ complaints in a timely manner.
  • Assesses guards’ uniforms/appearance during visits and issues reports.
  • Carries out regular Customer Satisfaction Survey.
  • Ensures strict compliance with the Company’s Policies & Procedures.
  • Other duties as required in line with your skills, experience and role.
  • Keeps records of customers’ interactions and transactions.
  • Records details of inquiries, comments, complaints and records details of actions taken.
  • Maintains a comprehensive customer data base.
  • Ensures that all required customer meetings are scheduled, attended and documented.
  • Analyses and documents loss of clients.

 

How to Apply
Interested and qualified candidates should send their applications and CV’s to: careers@bemilnigeria.com

 

Application Deadline  31st October, 2017.

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