ADMINISTRATIVE AND CLERICAL POSITIONS: Phillips Consulting

Clerical / Administrative Positions

1.    Ref: Ad001 Administrator x 3

Reporting to the Sales Support Manager or Scheme Manager, this role is accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment.

Duties and Responsibilities

  • Follows standardised processes and provides administrative support in line with normal business functioning
  • Delivers on daily production standards and adheres to service and quality standards
  • Provides an indirect service to customers and intermediaries
  • Responds to immediate requirements within procedure
  • Uses standard administrative techniques to co ordinate own work


Qualifications and Experience

  • A first degree from a reputable university
  • 3 years relevant experience

2.    Ref: Ad002 Accounts Administrator x 2

Reporting to the Accounts Manager, this role is responsible for day-to-day transaction processing.

Duties and Responsibilities

  • Responsible for generating and processing transactions
  • Handles general accounts queries
  • Checks the amounts to be paid and received by a business unit
  • Arranges payment of bills and accounts
  • Keeps records of financial transactions

Qualifications and Experience

  • A degree in Accounting
  • 3 years relevant experience

3.    Ref: Ad003 Executive PA

Reporting to the CEO, this role provides PA support to the senior Manager or senior managers.

Duties and Responsibilities

  • In general accountable for the PA support to managers at executive level
  • Could be accountable for the management of one or more staff members
  • Accountable for the coordination of other PA’s deliveries in the BU
  • Strong focus on dealing with escalated queries from clients, customers and other stakeholders (with potential for brand damage)
  • Often accountable for the resolution of escalations without the involvement of the senior manager

Qualifications and Experience

  • A degree in Secretarial / Admin
  • At least 3years PA exp
  • Strong skills with the MS Office suite

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